— Call data, privacy and terms

Straight answers about the calls and your callers.

No small print you need a solicitor to read. If something here isn't clear, message us and ask.

How we handle call data

What gets recorded: The call itself, and a written transcript of it. That's how you can check what was said instead of taking our word for it.
What the caller is told: At the start of the call, that they're speaking to an assistant and that the call is recorded. She says it plainly, not buried in a fast disclaimer.
What we hold about your caller: Their name, their number, the address of the job and what they rang about. Nothing else — no card details, no ID.
Where it's stored: In the EU. The providers we use to place calls and write transcripts are listed in the signed terms.
How long we keep it: Being set now, and it will be stated here in days, not left vague. Ask us on WhatsApp in the meantime.
Who it belongs to: Your callers are your customers. You're the controller of that data and we handle it on your instructions. If you leave, you get your call history and we delete our copies.
What we never do with it: Sell it, share it with another trade, or use your calls to sell to your customers.

If you use the demo: We take your business name and your mobile, build a receptionist for that business, and ring you once. We don't add you to a list and nobody rings you to sell.
Your number afterwards: Kept so you can hear it again or pick up where you left off. Say the word and it's deleted the same day.
The website: No advertising trackers, no cookie wall. If we ever add analytics, you'll get a proper consent notice first.
Your rights: Ask us what we hold, ask for it back, or ask us to delete it. One message does it.

The price: €149 a month, one price — nothing per call, nothing per minute.
Month one: Billing doesn't start until she saves her first call. A saved call means a job she took that you'd otherwise have missed — and you'll have the recording of it.
No contract: Cancel any time, no notice period, no exit fee. You stop paying from the next month.
What she will never do: Quote a price, promise an arrival time, or claim a certification on your behalf. In any trade.
If she gets something wrong: Tell us and we change it the same day. Every call is recorded so we can both hear what happened.
She is not an emergency service: If there's a smell of gas, ring Gas Networks Ireland on 1800 20 50 50. If there's danger from electricity, ring ESB Networks on 1800 372 999. If anyone is at risk, ring 999 or 112. She takes jobs; she does not attend them.

This page is the plain-English version. The signed terms say the same things in longer words — ask for a copy before you pay anything.

NeverMissACall.ie is operated by BIZBOOST LIMITED, a company registered in Ireland.